Refund policy

60-Day Money-Back Guarantee
We offer a 60-day money-back guarantee. If you’re not completely satisfied with your purchase, you may return the item(s) within 60 days from the date you receive your order for a refund.

You may try on your jewelry when it arrives. Please handle it with care.

How to Start a Return
To request a return, please contact our Customer Happiness Team and include your order number. We’ll guide you through the return process.

Return Condition
To be eligible for a refund, items must be returned in original condition (unused, unworn, and with any packaging included, if applicable).

For hygiene and safety reasons, we may not accept returns of items that show signs of wear or damage.

Refund Timing & Method
Once we receive and inspect your return, we will process your refund to the original payment method. Refunds are typically issued within 5–10 business days (timing may vary by bank/card provider).

Return Shipping
If the item arrived damaged or incorrect, we will make it right—please contact us immediately so we can arrange next steps.
For returns due to preference or fit, the customer is responsible for return shipping (unless otherwise required by law).
Final Note
If you have any questions about your order or eligibility for a return, please reach out to our Customer Happiness Team—we’re here to help.